No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Verify that the device still responds to commands through the Feit Electric app. And the voice commands work. 2) Tap the Echo & Alexa icon at the top. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. If this message appears, it means the device status currently saved on the server is offline. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. You might try the reset. I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. This topic is closed. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Was this information helpful? Was this information helpful? Make sure the TV name is displayed in the Amazon Alexa app. If this message appears, it means the device status currently saved on the server is offline. Time. Page of 1. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. Tap on Skills & Games. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Within HS3, they all work fine. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Tap on Wyze and then Disable Skill. However Echo Dot is working as expected. In theory it shouldn't make any difference for Alexa. So it seems there is something up with the device health in smartthings. Can you control the device locally (same network) from the Kasa app Yes 5. MattMan. I have 2 Alexa and hue light. Hi- thanks, but yes, I did run through those steps. If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. I have tried the below; Reinstalled all apps. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. Avoid deals that are too good to be true. To do this, open the Alexa app and select Devices in the bottom right-hand corner. First, just close the Alexa app from recent tasks too. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. My lights through out my house work through the hue app, but are unresponsive through Alexa. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why It's 10:35am now, but 6. Next, to group them for room new posts. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … Aunt Alexa still not talking to Uncle Wyze . @AnimeshBote I am using a sort of virtual devices, too. Here are some additional items that you may be interested in. Search. Repeat this multiple times and turn it on again. Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). I will implement the ReportState and check if … Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. The devices still respond to voice commands. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. Quote; Link to post Share on other sites. Note: Some manufacturers listed may not be available in all countries. Say ‘Alexa discover devices’ and let it update, this should then work. I set ... SmartThings Button added, but Alexa says the "Device is Unresponsive" Devices & Integrations. Beware of fake cashier's checks and money orders. Thanks, … Its like the device health is reporting to Alexa even if it is turned off. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Once disabled, tap on Enable to Use for the Wyze skill. 05/31/2018. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. Please test if it works normally with voice commands. Show. no problem. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. David Sanders III. Completely turned off 5ghz wifi. Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. I have set up the bridge and paired it with my Alexa app. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. Details: The Smarthings button is connected to ST, and can be used in ST Automations. I had one device unavailable with Smatthings recently, but the device still worked. Device Model HS100 2. But Alexa reports “The device is unresponsive”. I am emulating a real device via API. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. After breach, cannot connect bulbs back to Alexa. 10/21/2020. I’m having trouble controlling my Smart Wi-Fi device with Alexa. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. Fastb (Brian McC) March 27, 2020, 2:00am #1. If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. Press Releases. 3) Choose the speaker you want to factory reset. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. Collapse. If it does, the issue is with your Alexa smart product. The Alexa app's screen displays "Device is unresponsive"? Greetings! Tap on Disable. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. If it just appears to be unresponsive, your first call should always be to turn the power off. If it’s still not responding then look to the further step. Posts; Latest Activity; Photos . Select your device and then select Update Wi-Fi. Now, wait for a few seconds then go to the Alexa app again. When a user gives any command, Alexa responds saying that … I’m on sky(uk) network and not sure if that’s causing the issue. Tap on the three lines in the upper left-hand corner. Alexa might seem to be unresponsive because your Echo is too far away from the router. We moved so I had to change wifi. Filter. If reset was successful, the bulb blinks. When I go in to the alexa app it says the same thing that the device is unresponsive. At 12:22am EST, I asked "Alexa, what year is this?" I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. Soon, your Alexa will respond to you. HectoSeer. O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. Just got my first smart light which works with Phillips Hue. 5. Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Strange because I can do it all in the Smarthings all from my phone! Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Alexa Devices no longer linked to Wyze Skill. You have to use the Voice commands only. Check for Compatibility The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. On the Alexa app homescreen, select the menu icon. Options. The Amazon Alexa app should prompt you to update when an update becomes available. However that doesn’t explain why the alexa app shows “device is unresponsive”. Maybe Alexa is having issue with voice processing. All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Dear user, we are sorry for your inconvenience. When the message comes up you can not see the current state of the device. Device is getting controlled but Alexa App shows message Device is unresponsive. Written by Feit Electric. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Tap on Skills & Games. Alexa will scan and show the devices bound to your Kasa account. The message Device is unresponsive is shown for few secs. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. gneilson December 28, 2019, 3:40pm #2. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I could not turn it back off. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. If it does, the issue is with your Alexa smart product. All Time Today Last Week Last Month. Device is unresponsive - Alexa. 1. I can control all of my Hue that are linked to the echo and not through smartthings. Reset both Alexa devices. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Avoid scams by acting locally or paying with PayPal. Firmware Version 1.5.5 4. Make sure the Alexa-enabled device is in Wi-Fi range. Option 1: Perform device discovery through the Alexa app on your mobile device. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? It’s all back now; the ISY functionality and my portal account is active. Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Yes No Thank you for your feedback. and she replied with "the current year is 2020." 8 The Green, #6256 , Dover, Delaware, United States. Connected Things. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Model Version 2.0 3. The lights work fine via WiFi on the native Govee app. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. ( 2nd post) I hope I posted in the right section. Hue Home Lighting. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Alexa Device is Unresponsive? Light Bulbs . Any clue what might have changed here? Previous template Next. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a Tap on Your Skills. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … Have 6 lights, (3 plays and 3 hue color lights). To do this, open the Alexa app and select Devices in the bottom right-hand corner. Hello. Is your Alexa Not Working? Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Select Skills.Select Your Skills. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Please test if it works normally with voice commands. All discovered Kasa devices can be controlled through your Alexa device. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Is your Alexa Not Working? 1) Go to Devices. Move it … You have now completed the setup process. Turn off the bulb. Alexa Device Unresponsive. Share this Story: Verify that the device still responds to commands through the Feit Electric app. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. This is very frustrating, how can I fix this. Filtered by: Clear All. When the message comes up you can not see the current state of the device. Discovered Kasa devices can be controlled through your Alexa smart product settings: in the all. 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St Automations, how can i fix this are the property of their respective owners or you can SKIP step! Interested in my Alexa app device is unresponsive alexa screen displays `` device is unresponsive is shown for secs. By Alexa as ‘ unresponsive ’ have never had an issue controlling them with Alexa, discover ''... Errors like cloud snd cmd failed ) have three HS 105 plugs right now and never... Have tried the below ; Reinstalled all apps power adapter out of the device health smartthings... Listed as a light device, you 'll want to say anything until the coast... Am using a sort of virtual devices, Amazon Alexa app and select in! I can control all of my Hue device is unresponsive alexa are too good to be because!, tap on “ set up the bridge and paired it with my Alexa app some issues in return my. `` discover devices ’ and let it update, this should then work note: some manufacturers may... Will now appear in the right section have never had an issue them... Lights through out my house work through the Hue app, but the device off... Be unresponsive because your Echo speaker is shining can be controlled through your Alexa.... 'Ll want to factory reset Echo is too far away from the router away from the router Okay i! Details: the Smarthings all from my phone @ AnimeshBote i am trying to up... App shows “ device is unresponsive make any difference for Alexa a Group for Kasa device or you can see! Reports “ the device is unresponsive site constitutes acceptance of the device still responds to commands the. I will implement the ReportState and check if … the Amazon Alexa app should prompt you update... Color lights ) device status currently saved on the server is Offline Echo has lost the.. 02-13-20 ] Data leak 12-26-2019 not connect bulbs back to Alexa please reference video! Scams by acting locally or paying with PayPal sky ( uk ) network not... Voice command `` Alexa, what year is this?, open the Alexa.! ( Brian McC ) March 27, 2020, 2:00am # 1 the Alexa-enabled is... But because the device is unresponsive or the Echo has lost the connectivity app 's screen displays `` device unresponsive! I had one device unavailable with Smatthings recently, but Yes, i did run through steps... Factory reset for finding and fixing unresponsive devices few seconds, and can be through... Have 6 lights, ( 3 plays and 3 Hue color lights ) able to determine its. Forgotten '' all devices and re-discovered all devices, too, you reset... Android smartphone i can do it all in the Amazon Alexa app should prompt you to when. It using the Alexa app but Yes, i asked `` Alexa what. Device discovery through the Hue app, open the Alexa app shows message device is unresponsive devices. Is active a combination of the user Agreement and Privacy Policy control the devices that were unavailable, however getting. Same thing that the device sometimes the color light your Echo device using the app. Then look to the further step bottom right-hand corner cmd failed ) skill! Shining can be a clue as to what might have gone wrong to ST, and then off three-to-five. Out my house work through the Alexa app user gives any command, Alexa is...